The inmates have a tough time inside the prison and communicating with their loved ones is essential for their mental well-being. A few years back, there wasn’t much technology available that can enable frequent communication between the inmates and their loved ones, but today there is inmate communication technology available to help inmates communicate with their friends and family at an affordable price. Securus Technologies is a company that has been dominating the inmate communications sectors since its formation in 1986. The company was established as a result of the merger between Evercom and T-Netix.
Securus Technologies believes that it is essential for the company to listen to what the customers have to say and therefore, designs and develops their products accordingly. The feedback of the customers is taken into the account when developing products and services to ensure that the result is precisely what the customers are looking for. Securus Technologies has a technology center based in Dallas, Texas, where the company is developing new age correctional technology for the use of its over 3,450 correctional facilities it serves. The primary goal of the company is to ensure that the law enforcement officers have the technology available to make their tasks at work more comfortable and safer and make communications for inmates much more affordable.
One of the categories of correctional services that Securus Technologies has been aiming to dominate for a long time is payment servicing. Securus Technologies has been offering money transfer services for a long time now and recently announced the acquisition of GovNetPay, which has strengthened their position in the said domain. It would make it easier for the customers of the company to pay their dues to the government agencies with ease through the application and services offered by GovNetPay. GovNetPay’s CEO Mark MacKenzie also said that collaborating with Securus Technologies is going to help expand its capabilities as well as outreach in the corrections space.